Help without a maze
Support
Tell us what went wrong, without sending more personal information than we need.
Sign-in code
Check spam or junk, wait one minute before requesting another code, and use only the newest six-digit code.
Get sign-in helpReport a bubble
Press and hold the bubble in the app and select a reason. Reports are private and prioritized for safety review.
Safety supportDelete your account
Open Account in the app, choose Delete account, and confirm. The app signs out when deletion finishes.
Deletion helpPrivacy request
Ask about access, correction, or deletion from the email address connected to your ElseToo account.
Privacy supportContact
Email support@elsetoo.com. Include the UTC date and exact bubble wording when relevant. Never send us your sign-in code.
Urgent personal safety
ElseToo is not an emergency or crisis service, and reports are not monitored as emergency calls. If you or someone else may be in immediate danger, contact local emergency services.
Find A Helpline lists confidential support services in many countries.