HELP WITHOUT A MAZE
Support
Tell us what went wrong, without sending more personal information than we need.
Sign-in code
Check spam or junk, wait one minute before requesting another code, and use only the newest six-digit code.
Get sign-in helpReport a bubble
Press and hold a bubble on touch devices or use its report control on the website. Reports are private and prioritized for safety review.
Safety supportDelete your account
Delete directly from Account in the app or website. If you no longer have access, email us from the address connected to your ElseToo account so we can verify and complete the request.
Request account deletionPrivacy request
Ask about access, correction, or deletion from the email address connected to your ElseToo account.
Privacy supportContact
Email support@elsetoo.com. Include the UTC date and exact bubble wording when relevant. Never send us your sign-in code.
Urgent personal safety
ElseToo is not an emergency or crisis service, and reports are not monitored as emergency calls. If you or someone else may be in immediate danger, contact local emergency services.
Find A Helpline lists confidential support services in many countries.